2022 - Current
Before: Creating personalized catalogs and tailored terms for each customer was a time-consuming and labor-intensive process that required significant manual effort.
After: The Mikata platform enables personalized catalog creation and tailored terms for each customer, streamlining the process and saving valuable time and resources.
Customers needed to access their personalized catalog through an email, followed by navigating an offline spreadsheet, which was a cumbersome and time-consuming process.
After: One-click access to a personalized catalog simplifies ordering for customers, with no sign-up required, making the process more efficient and user-friendly.
Wholesalers struggled with an unorganized approach to managing payments and shipping options, which resulted in a chaotic and headache-inducing process.
After: The new system allows customization of payment and shipping options, offers net terms to customers, and simplifies transaction management, leading to a more streamlined and efficient process.